Bare Root Perennial FAQs & Sale Terms

At Barnswallow Flowers, we rely on our Dutch farmer friends in Holland to cultivate the best plants in the world! Working with the farmers in Holland gives us a unique opportunity to enjoy the end product, which is a fully plants in bare root, bulb, tuber, rhizome form ready for a mature blooming experience.

Our 2026 bare root perennial sale consist of lots in 15-25 plants per bag! Please refer to the item description for confirmation. Plants are not sold individually to give the best affordability to our customers.

HOW LONG WILL THE 2026 SALE BE OPEN?

Until November 26th, 2026! After this point, please contact Farmer Meredith directly to check availability of specific varieties. Ordering can still be processed directly over the phone, but the open online sale will be closed. Please send an email to barnswallowflowers@gmail.com to inquire and include your phone number so that Farmer Meredith can contact you directly.

CAN I BE REFUNDED PRIOR TO SHIPMENT FOR NO REASON?

No, we will not be issuing refunds for any reason prior to shipment. We work very hard to manage orders between us and the farmers in Holland. This is a pre-sale, ordering process. Customers trying to cancel their order after purchase and prior to shipment inhibits this process. Please respect the work of many people allowing this benefit from ordering online to growing to shipment to your doorstep.

SECURING PLANTS IN YOUR CART?

Putting a plant order in your cart does not reserve it. Not until you successfully checkout is your order secured.

WHEN WILL MY ORDER BE SHIPPED?

Shipments will start based on growing zone in spring 2027. Southern states will ship earlier than northern states. Please provide your email in check out to receive shipping updates before the first shipment will start. If you need specific shipping dates, please email Farmer Meredith after your order purchase so she can secure that specific date based on your needs.

CAN YOU SHIP MY PLANTS EARLY?

Under no circumstance will we ship before April 1st, 2027 unless your order otherwise is approved and organized for a possible early shipment. If that's a concern for you, please consider before purchase.

SHIPPING CONFIRMATION?

Once shipments start, Farmer Meredith will send an email alerting of the beginning of this process. When your shipping label is printed, you will receive a tracking number for your order(s). If you don't see your order moving along, it means your order is still in the process of packing.

DO YOU SHIP TO CANADA?

We are only able to ship within the United States at this time. Thank you for your understanding.

ORDER ADD-ONS & COMBINATIONS

Orders may not be combined or added to once the order is placed. If an additional order is needed, please start the process over. We do not offer the ability to combine orders.

DO YOU SUBSTITUTE ORDERS WHEN ITEMS OVERSELL OR HAVE CROP FAILURES?

In the event of a crop failure, your order can either be refunded or automatically substituted for like varieties. We give those customers a choice in good faith. If this is your case, we will contact you directly for substitute offerings if available.

HOW TO KNOW YOUR ORDER WAS RECEIVED?

Our retail website is hosted through Shopify. Once you place an order, you will receive an automated email message from us via Shopify. If this email message is not received, your order was not successfully placed. Before sending us an email, please check your spam and trash folders in the event your email service flagged our communication.

WHAT HAPPENS IF MY PACKAGE IS DELAYED?

Shipping efficiency is at the mercy of the shipping provider, coastal ports and Mother Nature. If your package is delayed and your product quality is impacted, please send us an email with a photo of the impacted product immediately. When we submit time sensitive claims on your behalf, we only have 24-hours post delivery to submit a strong claim with most carriers.

WHAT IF I'M NOT SATISFIED WITH MY PLANT ORDER?

***Open your package immediately upon receiving and verify you are happy with the condition of your plants. If you are satisfied, the plants will be 100% your responsibility. Please be aware that we are not responsible for poor growing conditions or Mother Nature. If you feel you have received unsatisfactory plants upon opening and inspecting the package, we will replace or refund. You must send an email with photos of the tubers to barnswallowflowers@gmail.com within 48 hours of receiving and we will make sure the situation is remedied. Please do not send Direct Messages on Social Media about your order. All refunds, with no exception, need pictures as proof of damage. We will only refund with pictures attached to the claim.

DO YOU SHIP INTERNATIONALLY?

Plants are available for shipping ONLY inside the United States of America.

CAN I SHIP TO A P.O. BOX?

No.

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YOUR SHIPPING ADDRESS?

Please insure your shipping information is correct! If your address is invalid or incorrect, your package will be returned. Zip code, state and house number need to be double checked. We want to get your bulbs to you quickly, efficiently and securely. New shipping fees will apply if we have to re-ship your order due to an incorrect or incomplete address. Please advise.

CAN I PICK UP MY ORDER?

No, we do not offer pick up for this specific plant sale at Barnswallow Flowers in Iowa.

DO YOU OFFER WHOLESALE PRICES?

We currently do not offer wholesale pricing for bare root perennials, but the pricing is very reasonable considering Greenhouse and Big Box store retail pricing. Our full catalog of variety is our gift to help people grow what they want for their zone and farm and/or garden.

DO YOU GUARANTEE YOUR PLANTS?

The products we are selling are living, breathing organisms and need special care once received. If you have a question or concern or would like to submit a claim on your received product, that must be submitted within 48 hours of package arrival. After the first 48 hour window has passed, no refunds will be granted nor will claims be accepted. Claims regarding viral presence, mold, mushy or calcified bulbs, etc., will not be accepted after the first 48 hours post delivery. These issues are beyond our control after the packages have left.

IF SOMETHING GOES WRONG, CAN I GET A FREE REPLACEMENT NEXT SEASON?

No. We do not offer replacements the following season. If a claim is accepted and is granted approval within 48 hours of delivery, a refund will be granted to the payment method that was originally used through Shopify. For your financial security, we are not able to change or alter the refund payment method channel. So if you purchase on a debit card and close the bank account prior to refund, that will need to be addressed prior to the refund issue. Same with credit cards. Please contact your financial institution to research and plan prior to contacting Barnswallow.

ARE YOUR PLANTS INSPECTED?

YES! Plants are inspected by the government upon entering the USA from Holland. If you need to see a certificate of inspection, please contact us directly at barnswallowflowers@gmail.com.

OTHER IMPORTANT INFORMATION

Barnswallow Flowers reserves the right to refuse service to any customer at any time. Please be aware that we are not responsible for poor growing conditions or Mother Nature based on your zone and where you decide to plant your spring bulbs. Please do your research prior to purchase, as some bulbs don't grow will in certain zones and/or soil. If you live in southern regions of the USA, please consider daffodils and other southern friendly bulbs offered in our 2026 full collection.